lucends is taking a short break
Reviews
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Carol on Dec 16, 2020
5 out of 5 starsGreat little bag. Shop owner was very helpful and great to work with.
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Melinda on Dec 11, 2018
1 out of 5 starsI have never written a negative review on Etsy, but I'm going to here. I was excited when this eye mask popped up in an email from Etsy in October. A perfect Christmas gift for my college-age daughter. I ordered the "Leave Me Alone" mask on Oct. 15 and was charged $14.50. The confirmation said it would ship within 3-5 business days. When I hadn't received it by Nov. 13, I emailed Lucinda and got a response on Nov. 15 that it would ship that weekend. Still no mask. I emailed her again and got a message on Nov. 24 that she had been out-of-town, but would mail it out. Dec. 7 (still no mask), I emailed her again, saying that if I didn't have it be the week of Dec. 10, I wanted a refund. So here I am on Dec. 11 with no mask and no communication from her. A refund better be coming. The absolute WORST customer service! Frustrated!
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Alexandra on Sep 27, 2018
1 out of 5 starsPlaced my order on the 14th of September & it still hasn’t been shipped. Sucks because I really expected it to come in time.
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Jamie on Jan 14, 2018
5 out of 5 starsLove these little inspiration al bags!!!!! Great teacher and friend gifts - filled w goodies Used the beach themed bag filled w sunscreen/lip balm and a Turkish beach towel for end of year teacher gifts❤️ Also ordered 2,for Christmas gifts and QUICK delivery! Great customer service! Thank you❤️❤️❤️❤️❤️
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Diane on Dec 3, 2017
3 out of 5 starsI love the mask but I thought it would be black, like in the picture. I got a hot pink one!
lucends; live your story outloud
Shop members
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lucinda snyder
Owner, Maker, Designer
lucends creates products to unravel your story through life's constant state of loose ends. Products include bags, pillows and stationary.
Production partners
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Trim Candles
Rochester, NY
Our repurposed wine bottle candles are hand poured in small batches using all natural soy wax, cotton wicks and phthalate-free fragrance oils. Handcrafted in Rochester, NY.
Shop policies
Accepted payment methods